Last Updated: September 2026

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Introduction

Nevada IT Ltd ("Nevada IT", "we", "us" or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information when you interact with our website, contact us, purchase products or services from us, or otherwise engage with our business.

Nevada IT Ltd is the data controller for the personal information described in this policy.

Nevada IT Ltd
128 City Road
London
EC1V 2NX

Email: sales@nevada-it.com
Telephone: 020 3011 0915

Company Number: 12683236

Information We Collect

We may collect and process the following types of information:

Contact Information

• Name

• Company name

• Job title

• Postal address

• Email address

• Telephone number

Customer and Supplier Information

• Account information

• Purchase history

• Quotations

• Orders

• Invoices

• Payment information

Technical Information

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Referring website information

• Website usage statistics

Service Information

Where we provide IT services, we may process information reasonably necessary to:

• Deliver support services

• Manage Microsoft 365 environments

• Supply and configure equipment

• Implement networking and security solutions

• Provide consultancy and technical advice

• Fulfil contractual obligation​

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How We Use Your Information

We use personal information for the following purposes:

Providing Products and Services

• Preparing quotations

• Processing orders

• Delivering products

• Providing technical support

• Managing customer accounts

Communications

• Responding to enquiries

• Providing service updates

• Sending project communications

• Delivering support notifications

Business Administration

• Invoicing and payment processing

• Maintaining financial records

• Compliance with legal obligations

• Fraud prevention and security

Marketing

Where permitted by law, we may send information relating to:

• IT products and services

• Microsoft licensing updates

• Technology news and announcements

• Relevant business technology opportunities

You may opt out of marketing communications at any time.

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Lawful Basis For Processing

We process personal information under one or more of the following lawful bases:

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Contract

Where processing is necessary to provide products or services that you have requested.

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Legitimate Interests

Where processing is necessary for legitimate business purposes, including:

• Managing customer relationships

• Improving our services

• Business development

• Website administration

• Information security

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Legal Obligations

Where we are required to retain or disclose information to comply with applicable laws and regulations.

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Consent

Where consent is required, such as for certain marketing activities, we will obtain consent and provide the ability to withdraw it at any time.

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IT Services And Customer Data

Nevada IT frequently acts as a data processor when delivering services to customers.

Examples include:

• Microsoft 365 administration

• Email migration projects

• Technical support activities

• Security monitoring services

• Backup and recovery services

• Managed IT services

When acting as a processor, we only process personal information in accordance with our customer's instructions and contractual requirements.

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Sharing Information

We do not sell personal information.

We may share information with trusted third parties where necessary to operate our business, including:

• Microsoft

• Cloud service providers

• Telecommunications providers

• Distributors and hardware suppliers

• Professional advisers

• Accountants and legal advisers

• Payment processing providers

All third parties are expected to maintain appropriate security and data protection standards.

We may also disclose information where required by law or regulatory authorities.

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International Transfers

Some of our suppliers and service providers may process information outside the United Kingdom.

Where this occurs, appropriate safeguards will be in place, including:

• UK International Data Transfer Agreements

• UK adequacy regulations

• Standard Contractual Clauses

• Equivalent lawful transfer mechanisms

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Data Retention

We retain personal information only for as long as necessary.

Typical retention periods include:

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Information Type Retention Period

Customer records - Up to 6 years after the end of the relationship

Financial records -  Up to 6 years, or as required by law

Support tickets - Up to 6 years

Marketing records - Until consent is withdrawn or no longer required

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Retention periods may be extended where required for legal, regulatory or contractual reasons.

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Website Analytics And Cookies

Our website uses cookies and similar technologies to improve performance and user experience.

These technologies may be used to:

• Understand website usage

• Improve website functionality

• Measure visitor engagement

• Enhance security

Full details can be found in our separate Cookie Policy.

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Data Security

Nevada IT takes information security seriously.

Measures include:

• Secure cloud platforms

• Access controls

• Multi-factor authentication

• Encryption where appropriate

• Regular software updates

• Security monitoring

• Staff awareness and security practices

While no system is completely immune from risk, we apply appropriate technical and organisational measures to protect personal information.

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Your Rights

Under UK data protection legislation, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request erasure of personal information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where consent is relied upon

Requests can be made by contacting us using the details below.

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Making A Complaint

If you have concerns about how Nevada IT handles personal information, please contact us first and we will seek to resolve the matter promptly.

Email: sales@nevada-it.com

You also have the right to complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

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Contact Us

For any privacy-related enquiries, please contact:

Craig Wardle
Nevada IT Ltd
128 City Road
London
EC1V 2NX

Email: sales@nevada-it.com
Telephone: 020 3011 0915